Here's the latest in the "I hate hidden fees" category:
A friend of mine by the name of Sam Doores (look for him; he's one of the truly great folksingers of this generation, which is why you won't find him on a major label!) called up as he is preparing to head this way for our Woody Guthrie Tribute that we hold every October. We had promised him back in July that if he would come out, we would pay his expenses. And so I headed to the Amtrak and Greyhound sites (he's heading from NYC by train, but the train doesn't head to Amarillo).
The prices were reasonable enough, and I was able to have them left at the counter for him.
The one that surprised me, though, was the Greyhound site. Initially it asked if the ticket was being purchased for someone other than the cardholder. I had to check "yes", because I needed to use his name in order for him to be able to pick the ticket up at the ticket window.
Imagine my surprise at the end of the procedure to be hit with a $15 "gift ticket" fee. Yet another hidden fee that is largely unnecessary.
Can't say as I'm a big fan of Greyhound at this point.