I have been online pretty consistently for ten years now. Previously I had dabbled in computers, but only dabbled. Since March of 1997, and my 166 MhZ Acer Aspire, I have been online consistently and dealt with just about every operating system Windows has put out.
Some years back I played with the idea of Linux, got a copy of Red Hat Linux and was not able to install it properly. I know what the problems were now, but with nobody to guide me I ditched the idea of Linux. Windows was easier, and more user friendly. Or so I thought.
Windows XP changed all that. My experience in becoming a tech geek is changing that further.
See, I'm now forced to question whether issues that I thought were hardware issues were, in fact, Microsoft issues, and whether I couldn't have saved myself a ton of money on hardware purchases by knowing more about the O/S installed on my computer and its finicky ways.
But more to the point, Windows XP is anything BUT user friendly. Sure, it puts on a user friendly "shell", but actually working with the thing is a bit more complicated.
I just finished my most recent of over a dozen calls to activate Windows XP on an End User's computer. Yet another night of listening to that irritating automated voice on some server in Redmond, followed with a short chat with someone with a heavy Indian accent. Yet another night of having to validate a perfectly legitimate copy of Windows because Windows employs the "guilty until proven innocent" model on its latest software release.
In its zeal to eliminate piracy, it's my firm conviction that Microsoft may eventually wind up eliminating customers. Their activation process is so buggy, so decidedly low tech that it is an infuriating, time consuming process that usually gets handed off from one tech to another until someone decides to just make the call. Usually us graveyard stiffs, because we have more time at our disposal than the day or evening shifts have. And then there are the automatic updates, which, in my experience have knocked out not a few video drivers. I now keep a burned disc of all of the drivers for my home PC because once I'm back online, who knows what the latest Windows release will do. I've had to do so many repair installs, so many ASR's, that I am hesitant to call Windows XP "user friendly" OR stable.
And so I head in the direction of Linux. Because I'm also dealing with some dinosaur machines, some replicas from the golden age of Socket 7 Motherboards, when USB and Plug n' Play were still innovative technologies. Because I want my new machines to be stable, and not have to spend time pandering to Microsoft every time my machine heads south on me.
Linux has fortunately evolved quite a bit from those days when I tried to install Red Hat. Fortunately, live forum help is available to answer questions, and it's a fair bet there are very few things that can happen to you that someone else hasn't encountered. Sure, there's command prompt to be dealt with in the Linux environment, but, truthfully, if I have a choice between command prompt or someone in Bangladesh who answers my questions from reading off the computer screen, I'll take command prompt any day of the week. ANd over the course of time, maybe I can put that saved money into better hardware components to build more solid machines.
I guess I should send a "thank you" card to Bill Gates. If he keeps up with these "innovations", Linux may be the new Windows.